This is related to our vacation, which was recapped on this blog.
One of the problems was that, due to the fault of the hotel, we had a problem buying lunch at the amusement park.
When I was talking to the guest services representative during the problem, trying to figure out how to get lunch, one of her suggestions was that I could buy a packet of meal coupons and have it charged to my room. I thought, but did not say, that a place with good customer service would have offered me free meal coupons to make up for how they inconvenienced me.
Since they did not offer that, and I don’t know that she was high enough up to be authorized to give away anything anyway, we ended up paying full price for our lunches. Which was what we were trying to do in the first place, but good businesses try to please the customer. If the customer is not pleased, what is he to do?
So the next morning, since we got back so late the day it happened, I went to the front desk with the hopes of getting either the meal prices refunded, or coupons for a free upcoming meal, or something. When I complained to the front desk, the lady there fixed the issue, thought about it for a second, then told me to wait right there until she came back.
I thought she was going to get some authorization or something, but she came back with a gift basket. Of course, being Hershey Lodge, it was a basket full of Hershey products. Although I was hoping for a free meal, I forgot to be disappointed and couldn’t help but smile at the sight of all that chocolate.
I think that’s why they do that.
And I’m sure all that costs them less than the price of one meal, let alone the six meals that our family would have needed.
Here are the contents:
A nice variety of items, and all the large sizes. But what they don’t want you to notice is this:
Not to look a gift box in the mouth, but it looks piled high with chocolate when it’s full because the bottom of the box is about halfway up.
Still, I did enjoy the chocolate. But I don’t recommend relying on the hotel room key as your only money source when in Hershey Park.
Can I justify wicked scales And a bag of deceptive weights?